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Home > Privacy Policy |
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We guarantee that every transaction you make on our website will be safe. All information gathered while shopping with us is held in the strictest confidence. Your name, address, e-mail, and all other personal information will never be distributed or sold.
We recognize your right to confidentiality and are committed to protecting your privacy. We use the information that we collect on our Web sites to provide you with a superior shopping experience and to communicate with you about products, services, and promotions.
Registration
Registration at this web site is optional. However, you can use all our convenient site features and check out quickly if you choose to register with us. During registration you will provide contact information (such as name, email address, billing and shipping address). We use this information to contact you about the services on our site in which you have expressed interest.
We use your information to send you the order confirmation and shipping notification via email. Generally, you may not opt-out of these communications, which are not promotional in nature. If you do not wish to receive them, you have the option to deactivate your account.
Orders
If you purchase a product or service from us, we request certain personally identifiable information from you on our order form. You must provide contact information (such as name, email, and shipping address) and financial information (such as credit card number, expiration date).
We use this information for billing purposes and to fill your orders. If we have trouble processing an order, we will use this information to contact you.
Customer Service
Based upon the personally identifiable information you provide us, we will send you a welcoming email to verify your username and password. We will also communicate with you in response to your inquiries, to provide the services you request, and to manage your account. We will communicate with you by email or telephone, in accordance with your wishes. Generally, you may not opt-out of these communications, which are not promotional in nature. If you do not wish to receive them, you have the option to deactivate your account.
Unsolicited E-mail (SPAM)
WE DO NOT send unsolicited e-mail. If you receive an unsolicited email that you believe is connected with us in any way, please forward the e-mail (as an enclosure) to us and we will investigate.
If you sign up for our promotional email list, you may receive our deal announcement from time to time. You can opt out the list anytime by replying to the unsubscribe instructions in the email.
Security
When you place an order, your personal information and credit card or debit card information are encrypted using SSL encryption technology before being sent over the Internet, We use SSL technology to prevent your information from being stolen or intercepted while being transferred to us. Your credit card information is always stored in encrypted form in a restricted-access database that is away from our Web site database so it isn't connected to the Internet, to keep it safe from hackers.
Notification of Changes to this privacy policy:
If we decide to change our privacy policy, we will post those changes to this privacy statement, the homepage, and other places we deem appropriate so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we disclose it. We reserve the right to modify this privacy statement at any time, so please review it frequently. If we make material changes to this policy, we will notify you here, by email, or by means of a notice on our homepage
Contact Us
Term of Use
Please review the following terms and conditions that govern your use of our Site. Please note that you are agreeing to follow and be bound by these terms and conditions by using our Site. We may change the terms and conditions that govern your use of our Site. Your use of our Site following any such change constitutes your agreement to follow and be bound by the terms and conditions as changed. We may change, move or delete portions of, or may add to, our Site from time to time.
Wholesale Purchasing
All customers must provide a resale number with their order. As a wholesale-only website, it is important that we ensure that those who are purchasing from us are wholesale customers. Qualified wholesale customers must own or represent a registered or licensed business. This is done so that all our customers can be assured that they can add their markup to the items they purchase from us and feel confident that the product is priced right for the retail/off-price market. A resell number is not required on international orders. All order outside of the U.S. should use "International" as the resell number.
Copyrights & Trademarks
Unless otherwise stated, all materials, including images, illustrations, designs, icons, photographs, video-clips, written, and other materials that are part of this Site are copyrights, trademarks, trade dress and/or other intellectual property owned, controlled or licensed by VaniHandbags.com DBS Vani Inc. and is protected by U.S. and International copyright laws.
We do not sell imitations of fashion originals, exact copies, actual replicas, and certainly not counterfeits of original trademarked or copyrighted fashion products. None of the items on our website have designer labels or fashion designer logos.
Privacy Protection
We absolutely value our customers and their privacy. The information that you provide to us only has internal uses in order to help us better serve you in the future. Information collected does not include your personal information, but that of your hardware which enables us to analyze important statistics and traffic information. Your personal information, however, is only used for shipping and/or notification purposes.
Order Acceptance
The receipt of an e-mail order confirmation does not constitute the acceptance of an order or a confirmation of an offer to sell. Vani.com reserves the right, without prior notification, to limit the order quantity on any item and/or refuse service to any customer. Verification of information may be required prior to the acceptance of any order.
Return Policy
Your shopping experience at Vaninyhandbag.com is guaranteed to be a pleasant experience. Notify our Customer Service within 3 days of receipt of your order for any claims or adjustments. Returns are accepted with authorization only. Wholesale Vani Inc. reserves the right to refuse any return. Clearance items, Super Blow-Out Sale items are not included in this return policy and are non-refundable. Items that are to be returned must be in its original shape, free of any defects, including but not limited to stained, scratched or torn parts. Please not that you must first email us for a return authorization number.
Although we check all our merchandise for defects or damage prior to shipment, it is the buyers' responsibility to check the product as well as to make sure it is free of any defects. All defects must be reported to us via E-mail within three days from the date you receive the shipment. We will not accept any claims for damages or defects after the three day period is over.
Return/Cancellation
20% will apply to customer for any cancellation.
Returns, excluding manufacturing defects and errors in shipping, are subject to a 20% restocking fee. All returns has to make within 14 days of purchase. Shipping and handling fee are not refundable.
Please send an email to "vaniorder@gmail.com". Just put "Return" in the subject box. Include your name as it appears on the order, a contact phone number where you can be reached, the item number you would like to return and the Order number. A representative will contact you with the proper instructions and address for returning a product.
Payment Methods
vaninyhandbags.com accepts the following payment methods:
Credit Cards - VISA, MasterCard
Your credit card will be charged total amount of merchandise for us to process this order. Shipping will charge to credit card once your order is shipped. At this point your shipping total will be calculated. Your current billing address and phone information must be included with every order. For safety and security reasons, orders will be shipped to the billing address only, unless your shipping address is on file with your credit card company as an alternate shipping address.
Cashiers checks or Money Orders payable to: VANI
Note: Your order maybe delay until the payment is confirmed.
Please note that your order will be processed once we have deposit the cashier check or money order.
Wire Transfer- Instructions will be given via a confirmation email once an order is placed.
Shipping
Merchandise will be shipped via UPS and is subject to UPS standards and regulations and delivery limitations. vaninyhandbags.com makes every effort to ship all orders within 2 days of purchase.
NOTE: delivery to remote areas may take longer than the usual 3-5 days.
Shipping Charges:
All order will ship by UPS. Shipping charges on orders are estimates. We will charge you actual shipping and inform you of the actual shipping charges
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